Frequently Asked Questions Health Hubs across Locations

To check the hours for each clinic, please select your location in the Location tab.

The hours for your chosen clinic will then be displayed.

HelloDR Clinics offers bulk billed services*. If you’re unsure whether your consultation or procedure is bulk billed or if you’d like more information about the fees that may apply, please don’t hesitate to contact our reception team. Whilst bulk billing is available at our locations, please note that additional services such as but not limited to cosmetic treatments, dental care and allied health are privately billed.

Our General Practitioners can provide referrals to specialists if required. Medicare rebates may apply for specialist visits depending on eligibility.

Please call us at least 24 hours in advance if you need to cancel or reschedule your appointment.

You can book an appointment by:

Phone: Call our reception at  Ipswich (Blackstone) on 07 3556 3878 during opening hours

Phone: Call our reception at Esk on 07 5317 6010 during opening hours

Phone: Call our reception at Toogoolawah on 07 5423 1311 during opening hours.

Walk-Ins: We accommodate walk-ins when possible, but availability may be limited.

If you do not attend your appointment without notice, a fee may be charged to cover the allocated time.

HelloDR provides professional, comprehensive skin care, including specialised skin treatments such as detailed skin cancer checks, diagnosis, and management of various skin conditions. Please contact your local clinic to confirm service offerings.

Yes - HelloDR provides comprehensive travel medicine services to keep you healthy and safe during your international travels. Our experienced Esk doctors and Ipswich General Practitioners offer personalised pre-travel consultations, essential travel vaccinations, and professional guidance on malaria prevention.

HelloDR will soon introduce cosmetic and aesthetic services at our Ipswich location, exclusively at HelloDR Blackstone.
These professional services are designed to rejuvenate, refresh and enhance natural appearance, supporting confidence and overall wellbeing.

Dental services will soon be available at our Ipswich location. At HelloDR Blackstone, our team is committed to creating healthy, confident smiles. Experienced Dental Practitioners will provide expert Dental care in a welcoming and professional environment, ensuring every patient receives personalised treatment.

If you’re unable to see a your regular GP at HelloDR Blackstone, our HelloDR After Hours Clinic Blackstone is available to support you in the after hours.