Frequently Asked Questions Health Hubs across Locations

Our Blackstone Clinic is open from Monday to Friday from 08:00 AM to 07:00 PM and Weekends from 08:00 AM to 04:00 PM

Our Esk Clinic is open from Monday to Friday from 8.30 AM to 4.30 PM and Saturday 9.00 AM - 1.30 PM

Our Toogoolawah clinic is open Monday to Wednesday from 8:30 AM to 5:00 PM, Thursday from 8:30 AM to 5:30 PM, and Friday from 7:00 AM to 4:00 PM.

HelloDR Clinics offers bulk billed services*. If you’re unsure whether your consultation or procedure is bulk billed or if you’d like more information about the fees that may apply, please don’t hesitate to contact our reception team. Whilst bulk billing is available at our locations, please note that additional services such as but not limited to cosmetic treatments, dental care and allied health are privately billed.

Our General Practitioners can provide referrals to specialists if required. Medicare rebates may apply for specialist visits depending on eligibility.

Please call us at least 24 hours in advance if you need to cancel or reschedule your appointment.

You can book an appointment by:

Phone: Call our reception at  Ipswich (Blackstone) on 07 3556 3878 during opening hours

Phone: Call our reception at Esk on 07 5317 6010 during opening hours

Phone: Call our reception at Toogoolawah on 07 5423 1311 during opening hours.

Online Booking: Visit our Book Now Page on the website to schedule an appointment at your convenience.

Walk-Ins: We accommodate walk-ins when possible, but availability may be limited.

If you do not attend your appointment without notice, a fee may be charged to cover the allocated time.

HelloDR will soon be providing professional, comprehensive skin care, including specialised skin treatments such as detailed skin cancer checks, diagnosis, and management of various skin conditions. These services will be available to patients in Ipswich, Toogoolawah, and Esk, with no referral required, making it easy to book and access timely, high-quality care close to home.

Yes - HelloDR provides comprehensive travel medicine services to keep you healthy and safe during your international travels. Our experienced Esk doctors and Ipswich General Practitioners offer personalised pre-travel consultations, essential travel vaccinations, and professional guidance on malaria prevention.

HelloDR will soon offer cosmetic and beauty services at its Ipswich location only. At HelloDR Blackstone, will provide professional cosmetic services designed to rejuvenate, refresh, and enhance appearance, supporting confidence and overall wellbeing. Treatments will include advanced cosmetic procedures such as microneedling, laser tattoo removal, and non-surgical facelift treatments, all tailored to individual needs.

Dental services will soon be available at our Ipswich location. At HelloDR Blackstone, our team is committed to creating healthy, confident smiles. Experienced Dental Practitioners will provide expert Dental care in a welcoming and professional environment, ensuring every patient receives personalised treatment.